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Sr. Cloud Systems Engineer- REMOTE

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Date: Nov 25, 2021

Location: Remote, US Remote, US Remote, US

Company: Aspect Software Inc

Alvaria employs a team of passionate individuals who are changing the face of customer engagement.  Over our 40-year history we have empowered  employees by creating an inspired community that values Urgency, Accountability & Results.  Our ability to think big has enabled us to continually evolve and lead the market, and to stay on the forefront with exciting technologies including cloud, mobile and artificial intelligence.

 

Job Description

 

Alvaria employs a team of passionate individuals who are changing the face of customer engagement.  Over our 40-year history we have empowered employees by creating an inspired community that values customer obsession, unlocked communications and relentless innovation.  Our ability to think big has enabled us to continually evolve and lead the market, and to stay on the forefront with exciting technologies including cloud, mobile and artificial intelligence.

 


JOB DESCRIPTION

 

As a Sr. Systems Engineer, you build customer environments and deploy products directly to the Alvaria Cloud.  Working in conjunction with other Cloud Operations groups and engineers, you will support implementation and testing of new services during maintenance activities, and Administer, run, and maintain client’s server infrastructure in production. 


DUTIES AND RESPONSIBILITIES:

 

Install and configure internally developed software.
Deploy and maintain third party software.
Implement patches and corrective actions needed to mitigate security risks and vulnerabilities.
Serve as an escalation point from the Tier 1 team, helping to respond to alarms and issues.
Suggest improvements to our monitoring process based on user experience.
Work with Database Operations to build and maintain MS-SQL clusters.
Work with Customer/Technical Support to resolve customer issues.
Work with all departments when issues arise that need immediate attention.
Create detailed procedural documentation.
Participate in the on-call rotation for the corresponding platform.
 

Qualifications

2+ years of work experience supporting Windows Server 2012R2/2016/2019 in a VMware virtualization environment
Experience with Active Directory and Group Policy
Experience with Linux OS
Strong working knowledge of the Windows O/S.
Experience with MS services such as SQL, IIS, and MS Clustering.
Experience with Windows IIS
Experience with RDS
Experience with Windows Server management tools
Experience with virtualization technologies
Ability to work in a fast-paced environment.
Ability to work extra hours if needed.
Ability to quickly learn new technologies.


PREFERRED QUALIFICATIONS:

 

Microsoft certification preferred, but not required (MCSA, MCSE).
Experience working with cloud providers such as AWS, Rackspace, Microsoft Azure preferred but not required.
Experience with PowerShell Scripting

 

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Alvaria is an equal opportunity/affirmative action employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans or any other legally protected group.


Nearest Major Market: Eugene