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Solutions Architect

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Date: Jun 18, 2022

Location: Remote, US Remote, US Remote, US

Company: Aspect Software Inc

Alvaria employs a team of passionate individuals who are changing the face of customer engagement.  Over our 40-year history we have empowered  employees by creating an inspired community that values Urgency, Accountability & Results.  Our ability to think big has enabled us to continually evolve and lead the market, and to stay on the forefront with exciting technologies including cloud, mobile and artificial intelligence.

 

Job Description

GENERAL SCOPE & SUMMARY

Develops and delivers detailed IT solutions through consulting project activities. Responsibilities include client identification through final invoicing for engagements requiring varied interpersonal and technical skills. Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and solution deployment. Performance is typically evaluated based on utilization, (i.e., billable hours). Project management activities include interaction with company and client managers and cost/schedule monitoring. May have some financial responsibilities including project cost estimating, proposal generation, and invoicing. May participate in sales and proposal presentations in addition to completing ongoing team account activities. Identifies additional product/services opportunities in customer organization. Performance is typically measured by the capture of the consulting engagement and/or delivery of agreed solutions within budgeted hours.   Helps companies develop strategies and programs related to the integration of technology solutions in alignment to business operations.  Researches and recommends various technology/systems options to optimize a company function or processes.  May conduct various financial assessments of technology investments (ROI/ROA, etc.).  Assists companies in the areas of solutions planning, impact analysis, IT risk assessment while incorporating known regulatory issues.  May help companies in the planning and implementation with assistance in the RFP process, broad architectural considerations, budgeting and project planning.  May participate on client/customer steering committees related to the broader aspects of the program/project being implemented on an ongoing basis.   

PRIMARY ROLE & RESPONSIBILITIES

* Codes programs of high complexity using high level specifications or derived logical processes in at least two or more technical platforms.

* Builds screens, windows, and reports of high complexity.

* Assists with design of a business application prototype.

* Ensures that application design and development meets standards.

* Has capability to structure medium complexity database retrieval and modification statements. 

* Creates high quality – client ready Technical Documentation.

* Has demonstrated competent Project Management skills.

* Can work and solve problems in a team environment.

* Critically assesses the value of new techniques and leads in their use.

* Writes for different audiences to influence both technical and business issues.

* Performs mentoring to junior team members.

* Serves as the day-to-day technical lead on projects that do not have an Architect level individual assigned full time.

* Assists in performing project technical reviews for Aspect Quilogy Services projects.

* Participates in business development activities, in a technical capacity, as requested by Managing Consultants and Business Development staff. 

* Understands all of Aspect Quilogy Services service offerings and when to appropriately use them.

* Has a strong knowledge of the test management and user acceptance process for applications.

* Demonstrated ability to effectively plan and track medium sized projects using generally accepted project management techniques.

* Reviews estimates developed by team members and ensures their accuracy and reliability.

* Assists in Preparation of SOW’s for small to medium sized projects.

* Utilizes bench time appropriately to build internal projects and/or researches appropriate professional development.

Qualifications

•    Must have strong Linux, Windows, Windows Server, LAN, and WAN Networking.
•    VMWare, Hyper-V preferred.
•    VoIP and telephony configuration and troubleshooting skills.
•    Advanced level of technical knowledge of Alvaria solutions and related technologies. 
•    Strong knowledge of cloud fundamentals, architecture, and principles preferred.
•    Amazon Web Services knowledge preferred.
•    Apply specialized knowledge of Alvaria products to define and develop project documentation.

 

EDUCATION AND/OR EXPERIENCE


•    Minimum 4+ years of experience.
•    Bachelor's degree in relevant field or equivalent experience.
•    Ability to pass a background check may also be required.
•    Ability to work US normal business hours.
•    Functional use of MS Office; Word, Excel, PowerPoint, Visio and the ability to learn and utilize resource tools specific to Alvaria.

 

Remote Home Office

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Alvaria is an equal opportunity/affirmative action employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans or any other legally protected group.


Nearest Major Market: Eugene