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Date: Aug 5, 2020
Location: Orlando, FL, US, 32801
Company: Aspect Software Inc
Aspect employs a team of passionate individuals who are changing the face of customer engagement. Over our 40-year history we have empowered employees by creating an inspired community that values customer obsession, unlocked communications and relentless innovation. Our ability to think big has enabled us to continually evolve and lead the market, and to stay on the forefront with exciting technologies including cloud, mobile and artificial intelligence.
GENERAL SCOPE & SUMMARY:
Looking for a great company to leverage your virtualization and storage systems skills? Ready to advance your career and work with real cloud networks? If you would enjoy working with carrier-grade and enterprise networks, then we want to talk. Aspect is looking for a Virtualization Engineer to join the Cloud Operations team in Orlando, Florida.
As a Virtualization Engineer, you will be the Platform VMware Specialist, responsible for providing technical direction, issue resolution, architecture, technical integration and technical service levels of all VMware installations. You will define technical requirements & design to support defined business requirements, develop technical architecture components, participate in detailed design and code reviews, review system performance and consumption issues, review test plans, and provide technical guidance. You will also define and ensure adherence to architecture standards and ensure the proper technical design decisions are being made.
PRIMARY ROLE & RESPONSIBILITIES:
- Install, deploy, and maintain Aspect's virtualization infrastructure
- Identify, troubleshoot, and resolve alarms and alerts
- Create and maintain virtualization infrastructure documentation
- Respond to escalations for issues within Aspect Cloud Operations
- Train team members in the effective use of the virtualization infrastructure
- Perform capacity planning for the virtualization infrastructure
- Maintain performance metrics for the virtualization infrastructure
- Establish best practices for the virtualization infrastructure
SPECIALIZED KNOWLEDGE & SKILLS:
- Experience with VMware installations in a complex environment
- Experience with VMware-centric systems
- Knowledge and experience with VMware Cluster creation and support
- Knowledge and experience with VMware vCenter
- Working knowledge of the Linux operating system
- Candidates are expected to exhibit good judgment in all cases
- Strong communicaiton skills
- Education: Associate’s Degree or similar experience
Preferred:
- Strong experience with VMware installations in a complex environment
- Strong experience with VMware-centric systems
- Extensive knowledge and experience with VMware Cluster creation and support
- Extensive knowledge and experience with VMware vCenter
- Experience with HA, DRA, VDS, and VMA
- Knowledge and understanding of single-sign-on tools
- Education: Bachelor’s Degree in relevant field of study (Information Technology, Computer Science, or related field)
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Aspect is an equal opportunity/affirmative action employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans or any other legally protected group.
Nearest Major Market: Orlando
