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Principal Engineer, QA

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Date: Sep 15, 2022

Location: Bangalore, IN, 560-052

Company: Aspect Software Inc

Aspect employs a team of passionate individuals who are changing the face of customer engagement.  Over our 40-year history we have empowered  employees by creating an inspired community that values Urgency, Accountability and Results.  Our ability to think big has enabled us to continually evolve and lead the market, and to stay on the forefront with exciting technologies including cloud, mobile and artificial intelligence.

 

Job Description

GENERAL SCOPE & SUMMARY

The Principal Engineer, QA is a primary functional tester of a component.  Owns creation of the test sets for which the execute or the automation that they right.  Works with the QA leads and managers to develop complete test coverage and test plans.

PRIMARY ROLE & RESPONSIBILITIES

* Tests software products through the use of systematic procedures to develop, apply, and maintain quality standards for company products.

* Develops, modifies, and executes software test plans.

* Analyzes and writes test standards and procedures.

* Maintains documentation of test results to assist in debugging and modification of software.  

* Analyzes test results to ensure existing functionality and recommends corrective action.

* Consults with development engineers in resolution of problems. 

* Provides feedback in preparation of technical appraisals of programming languages, systems, and computation software.

* Responsible for participating in the evolution and execution of procedures for ensuring the quality of new features and releases of software.

* Isolates, reproduces and tracks bugs and verifies fixes.

* Authors and executes test plans for manual and/or automated tests.  .

* Assists in the assessment and planning of test efforts required for new functions/features under development.

Qualifications

SPECIALIZED KNOWLEDGE & SKILLS

* Demonstrate competency in engineering tools, methods and processes.

* Demonstrates technical flexibility, and creativity in problem solving.

* Ability to communicate complex information to internal audiences.

* Professional demeanor to maintain and enhance relationships.

* Strong customer service and teamwork skills.

* Performs work where problems are unique and solutions are not predetermined.

* Ability to use technical concepts to solve difficult problems in imaginative and varying ways.

* Ability to provide resolutions to problems of complex and diverse scope where analysis of data requires evaluation of identifiable factors.

* Team lead on moderate projects.

* Provides guidance to less experienced team members.

* Actively contributes to design or process development in a broad scope.

* Contributes to the design specification of a product.

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JOB REQUIREMENTS

* 6-8+ years of experience.

* Four year degree in technical or engineering field.  B.S. in Computer Science, Electronics, Mathematics or related discipline minimum. Minimum B.E. or MCA for Bangalore, India.

* Physical requirements include sitting for long periods of time.

Aspect is an equal opportunity/affirmative action employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans or any other legally protected group.