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Cloud Developer

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Date: May 23, 2022

Location: Bangalore, IN, 560-052

Company: Aspect Software Inc

Aspect employs a team of passionate individuals who are changing the face of customer engagement.  Over our 40-year history we have empowered  employees by creating an inspired community that values Urgency, Accountability and Results.  Our ability to think big has enabled us to continually evolve and lead the market, and to stay on the forefront with exciting technologies including cloud, mobile and artificial intelligence.

 

Job Description

Cloud Developer

Alvaria is looking for a Cloud Developer to join a team working on our industry leading, Cloud-based Alvaria platform.  We are an All-Star Team delivering fully automated deployment solutions across multiple cloud platforms. Our charter is to deliver Alvaria’s feature and product deliverables.  Specifically, this role requires writing code in support of Alvaria’s infrastructure, products, feature enhancements and customer solutions, just to name a few.  Developing scripts, testing and mitigating issues to facilitate upgrades and deployments is required coupled with operational support.

PRIMARY ROLE & RESPONSIBILITIES:

  • Automate deployment process, including pre/post validations
  • Ensure timely Agile delivery; commit and deliver R&D features quarterly (PI Process)
  • Design and develop solutions to automate infrastructure for enterprise software in Cloud (AWS & Google)
  • Research and identify areas of improvements and tools for the DevOps processes and procedures
  • Identify, mitigate defects and refactor code as required
  • Support production releases/deployments to include triaging issues and engaging R&D App teams as required in a fun and collaborative environment
  • Ensure prompt, detailed documentation, versioning and adherence to Alvaria’s Engineering standards and procedures

 

STRONGLY DESIRABLE:

  • An understanding of call center applications
  • Preferred base knowledge of networking within a Cloud environment (DNS, firewalls, etc.)
  • Experience working in Agile development organizations
  • Experience with continuous integration/continuous deployment (CI/CD) environments
  • Preferred knowledge of the Atlassian tool chain (Aha!, Jira, Confluence, Bitbucket/Git, Zephyr)
  • Experience with alerting/monitoring cloud software with tools like Datadog, Sumologic, Splunk

Qualifications

MUST HAVE:

  • A passion for working with development teams to
    • Deliver a highly reliable infrastructure
    • Ensure timely feature delivery in support of new products, enhancements, and customer solutions
    • Range of vision to ensure efficient and effective automation
  • Programming skill any of the following:
    • Ansible and/or Python - Required
    • Jenkins, Terraform, Ruby, Chef, Groovy, GIT best practices - Preferred
  • Experience following the entire programming life cycle (development/operational support) from  inception to delivery
  • Experience leveraging either public cloud: Google, AWS, or Azure
  • Minimum of 2 years total on the job writing code to deliver features and/or enhancements  
  • Familiar with the DevOps culture with public cloud environment
  • Minimum 1-2 years’ experience to design/implement/test/support reliable deployment solutions required
  • Communication/documentation/mentoring skills to work cross functionally and across time zones
  • Related discipline/experience or Bachelors’ degree in Computer Science

Aspect is an equal opportunity/affirmative action employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans or any other legally protected group.